Seek Sophie

Reviews

4.9

433 reviews

491 reviews

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Stella GAN

Mar 2026

Ha Giang has always been on my travel lists. Thankfully, I joined Seek Sophie. I gained so much more than I ever expected. The friendliness, strong bonds, warmth, and love I experienced gave me faith in humanity. The difference in language and culture were never barriers to human connection. In fact, the simplicity of life there brought so much joy and freedom. Kudos to our guides, Sophia and Fern! They went above and beyond to ensure the group stayed safe while having a great time. Greatly appreciate their effort in making the experience so enjoyable! 🥰

Response from Seek Sophie

Hi Stella,

Thank you so much for the kind words.

We are so thrilled to hear you had a wonderful trip. It means so much to us to hear that this trip was beyond just seeing the sights, but it was worthy of proving the goodness of humanity. When we started Seek Sophie we really wanted to connect people across cultural and language barriers in a meaningful way, so it means a lot to us to hear that you were able to experience exactly that.

Your message gives us inspiration to keep creating these trips in the future, even as they take a lot of time and effort.

Hope to see you on another trip soon!

Stacie

Mar 2026

We had a great experience booking our 3D2N trip to the Kinabatangan River through Seek Sophie. It was easy to book, a good price compared to other sites and quick confirmation. We were a bit worried the day before our trip because we hadn't heard from the tour host about pick up details. Fern reassured us that they would be in touch and helped chase the tour operator. We appreciated the quick response and willingness to help. We had an amazing time on our tour.

Response from Seek Sophie

Hi Stacie, thank you so much for your kind review. We are very glad to hear you had a good trip and that our team could put your worries at ease. It's really heartening for us to hear these words as we put a lot of effort in making our customers feel at ease. Hope to see you on another trip soon!

Andreas Triarchos

Mar 2026

Thank you for everything!!!

Response from Seek Sophie

Thank you for the review, Andreas! Glad we could help!

Aur B

Mar 2026

We are extremely grateful to SEEK SOPHIE for their exceptional customer service. After our flight was cancelled, they responded with incredible speed, empathy and kindness to fully refund our booking. Their professionalism and genuine care turned a stressful situation into a positive expérience. We highly recommend SEEK SOPHIE for anyone looking for a company that truly values ils customer. Aurelie & Clément

Response from Seek Sophie

Dear Aurelie & Clément, so sorry to hear your flights were cancelled and you won't be able to enjoy your holiday. But glad we could help in such a stressful moment. Hope to see you on another trip soon!

Ludovic Jensen

Mar 2026

(Translated by Google) When I read the reviews, we would have loved to have had our experience with Seek Sophie. Unfortunately, given the problems in the Middle East, it's impossible for us to go there (no more flights or exorbitant prices). I contacted Seek Sophie to let them know. They immediately processed the refund and sent me kind messages of support, acknowledging our disappointment. It's very heartwarming. Our goal for next year: to go to Borneo, thank them, and have this experience with them. Thank you, Seek Sophie. (Original) Quand je vois les avis nous aurions aimé pouvoir vivre notre expérience avec Seek Sophie. Malheureusement au vu des problèmes avec le Moyen Orient ils nous est impossible de nous rendre là bas (plus de vols ou à des prix exorbitants). J ai contacté Seek Sophie pour les informer. Ils ont aussitôt programmé le remboursement et m ont adressé de gentils messages de soutien compte tenu de notre déception. Ça fait chaud au cœur. Notre objectif pour l année prochaine : se rendre à Bornéo, les remercier et vivre cette expérience avec eux. Merci Seek Sophie.

Response from Seek Sophie

Hi Ludovic,
Very sorry to hear about your cancelled trip. We understand how stressful it can be at such a moment. We hope to see you in Borneo in the very near future. Stay safe!

Mikki Zuidewind

Mar 2026

(Translated by Google) Super fast and friendly support (Original) Super snelle en vriendelijke support

Response from Seek Sophie

Thank you, Mikki! Glad we could provide a swift solution! Hope you have a wonderful trip :)

Lois Wiseman

Mar 2026

We booked a boat trip with Seek Sophie and were so excited to go, but a family situation came up. We asked to transfer the dates, and they were incredibly accommodating and made everything very easy to organise. We’re really looking forward to the trip when we’re able to take it. Customer service: 11/10.

Response from Seek Sophie

Hi Lois, thank you for your kind review ☺️. I’m sorry to hear you had a family situation come up, hope everyone is ok. Glad we could help to reschedule your trip. Have a wonderful time!

Rocío Ortega Femia

Mar 2026

We had problems when booking through the website, but thanks to Kai En’s help, we were able to do it quickly and easily. They give you a very good attention and the services are very good. Thanks for all.

Response from Seek Sophie

Hi Rocío, thank you for your review. We’re sorry to hear you had trouble booking. We hope to resolve any issues you may have had with the information you provided us. And glad to hear Kai En was able to help you book.

Have a great trip!

Feb 2026

These guys are great! Competitive pricing on all their offerings. Super helpful and instant response time. I booked a 2D1N Khao Sok tour and a farm stat add on. That farm stay was booked full right as I confirmed and they assisted and advised an alternative. The website is no b/s and feels organic and personal as opposed to some of the larger commercial tour operations. Thanks again!

Response from Seek Sophie

Thank you so much for the kind review, Z! It means a lot to hear your thoughts about our site, as we have been working really hard to make sure we are providing authentic and personalised experiences for savvy travellers. Glad you enjoyed your time in Khao Sok. Hope to see you again on another trip soon!

patricia schaeffer

Feb 2026

(Translated by Google) We booked our jungle tour and overnight stay in Khao Sok through Seek Sophie. Unfortunately, I had to reschedule a few things due to our schedule. But thanks to Fern's flexibility and quick response at Seek Sophie, it was quickly resolved. Contact was easy and incredibly helpful. We're looking forward to the tour! (Original) Via Seek Sophie onze jungletour en overnachting in Khao Sok geboekt. Helaas moest ik wat dingen verzetten en verschuiven ivm onze planning. Maar door de flexibiliteit en snelle reactie van Fern bij Seek Sophie was die zo omgezet en opgelost. Contact is laagdrempelig en enorm behulpzaam. Wij kijken uit naar de tour!

Response from Seek Sophie

Thank you for the review, Patricia! Glad to hear we can help to reschedule your trip. Hope you have a wonderful time in Khao Sok!

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