Seek Sophie
Reviews

4.9

348 reviews

326

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Claudette Masterson

Feb 2025

As a travel agent I have to deal with a lot of suppliers but I can honestly say that dealing with Rina at seek Sophie was an absolute pleasure compared to many. She was quick to respond & understood what I needed & I had a great outcome. Cant thank you enough Rina!!

Response from Seek Sophie

Hi Claudette

Thank you so much for the lovely review. As travellers ourselves, we know how important it is to have quick and reliable support, and we’re so glad Rina could help. I’ll be sure to pass on your lovely feedback to her—it’ll make her day! If there's anything else we can help with, please do feel free to reach out :) Thanks again!!

Best
Jacinta
Co-founder, Seek Sophie

Julia Gilmore

Feb 2025

Went to a humane elephant sanctuary called Chang Chill with seek sophie. It was such a good experience. We saw the elephants in the forest, left food for them in the feeding tubes and watched them bathe. They had cahouts looking afte them who knew them well. Worthwhile experience. Would highly recommend

Response from Seek Sophie

Hi Julia

Thank you so much for your kind words! We’re so happy to hear that you loved your experience at Chang Chill. When we visited Chiang Mai ourselves, we found it so tough to find a truly humane elephant sanctuary—so many places call themselves ethical but still allow touching and bathing. That’s why we were so excited when we found Chang Chill! The way they let the elephants just be elephants, with their mahouts caring for them from a respectful distance, is so special. So glad you got to experience it too! :)

Best
Jacinta
Co-founder, Seek Sophie

Chloe LeClair

Feb 2025

I have not yet gone on my trip with Seek Sophie, but the service so far has been great! I was worried about loosing out on a spot on the Komodo boat trip I was interested in, but I had some questions first. Rina was really helpful and kind, and responded very quickly to my questions. Can't wait to go on the trip!

Response from Seek Sophie

Hi Chloe,

Thank you so much for your kind words! We're so happy to hear that you've had a great experience with us so far, and we'll be sure to pass your lovely feedback on to Rina. She'll be thrilled to know she could help! We can’t wait for you to experience your Komodo adventure – it's one of our fave places in the world and seriously beautiful! If you have any more questions before your trip, just let us know. Happy travels! 😊

Best,
Jacinta
Co-founder, Seek Sophie

Iain Henderson

Feb 2025

Very impressed with Seek Sophie. I had an IT gremlin and Michelle was a star getting it sorted. V impressive customer service.

Response from Seek Sophie

Hi Iain,

IT gremlins are the worst!! We're so happy Michelle was able to scare them off—if the gremlins ever sneak back, you know where to find us. Thanks for the lovely review!

Best
Jacinta
Co-founder, Seek Sophie

Jenn S

Jan 2025

My family of 4 was looking to book a 3D2N Komodo trip with Seek Sophie. We reached out with questions. Rina promptly answered our queries via email. Our email exchange was over a few days and Rina got back to us quickly every time with thoughtful answers. We booked online through their website. The booking process was smooth and we got confirmation of our booking almost immediately. We can't wait for our trip!

Response from Seek Sophie

Hi Jenn!
Thanks so much for your kind words! We're so happy Rina could help make your Komodo adventure planning smooth and stress-free. We can’t wait for you and your family to experience it—it's going to be amazing! Wishing you an incredible trip, and if you need anything else, we’re always here.

Ivan

Jan 2025

Booked multiple trips on platform, really interesting experiences. Strongly recommend.

Response from Seek Sophie

Hi Ivan, thank you so much for your kind words and for booking multiple experiences with us! It really means the world to us to know you’ve enjoyed the experiences our team have curated. Your review has made our day! 😊 ❤️

Patrick Collins

Jan 2025

Superb booking service. Both Rina and Farah have been very helpful and professional. Looking forward to the trip now!

Response from Seek Sophie

Hi Patrick,

Thank you so much for your incredibly kind review! Hearing such thoughtful feedback from customers like you truly makes our day and inspires us to keep improving and doing what we love. We’re so glad to have been a part of your experience, and we hope you have the most amazing time ahead!

Josh Dobeck

Jan 2025

An outstanding experience, from the moment we were greeted to the heartbeat we departed the boat, just a sensation experience.. The thing that made this trip was the crew... To start of with we choose Seek Sophie because of the itinerary and size of the boat, reviews played a HUGE part in our decision and I am glad we did our homework, we were greeted by Roy a gentleman in all his rights, his English was amazing, extremely attentive to all the guests needs and a pleasure to be around, once abord the boat Roy gave all of us a safety briefing and then assigned rooms according to the booking... Very simple and direct, after all that was done we were off, the ship was clean well staffed and easy to navigate, it almost felt as if it was one crewmember to 2 guests, the ships layout was very comfortable, two suites in the rear and I believe the rest up front. the suites were spacious for the size of the boat with a sliding door that separates the bathroom from the sleeping quarters. The dining area was in the middle of the ship right next to the kitchen, the food was custom and prepared with heart and care. meals were substantial and snacks were provided in-between. the bow of the ship was clean and well appointed with chairs, couches and pillow like seating. The crew were always available for anything needed and most of the time they were ahead of our needs. Roy and Rey ( the onboard photographer) were fun to interact with, humor and safety were noticeable but by the end of day one we all started to feel like family. The excursions were nothing short of amazing as promised, snorkeling in the clearest waters seeing fish and wildlife not seen in or around the US, the island of Komodo was breathtaking with dragons sunning themselves on the beach and cooling off in the shade of the trees, this NOT a gimmick this is the real thing, walking among Komodo dragons is a feeling that has no words. Then end of our second day we found a spot where manta's were feeding, we all hopped in the water and watched manta rays, just a surreal interaction with nature. This tour was worth every cent invested, the care and dedication from the crew was comforting and impressive, we as a boat had the opportunity to pass other boats with tours on them and seeing these boats crammed with people and how tight their quarters were made me even more comfortable with our decision with Seek Sophie.. Things to be aware of:: The internet situation is poor, its not the ship, its the actual internet around these island is poor, the ship offered wifi, but if your phone doesn't have a connection neither will the boat. Bring sunscreen and sunglasses Bring money........ you will need to produce the fee"s in cash before you embark the boat for the Komodo island entrance fee. Bring more than one pair of footwear.... you will be on a crazy amazing hike for a sunrise and flip flops wont cut it... and enough to tip the crew when you depart THEY WILL DEFINATLY EARN EVERY DOLLAR..

Response from Seek Sophie

Hi Josh, thank you so much for leaving such a heartfelt and detailed review. We are so happy to hear that you enjoyed your Komodo trip with one of our partner boats. Such feedback from customers like yourself makes us even more excited to keep doing what we do and to keep getting better at it!

Hope to see you on another one of our trips soon!

Ida Rønlund Nissen

Jan 2025

Michelle was super helpful answering all our questions preparing us for our trip! Thanks a lot for everything :-)

Response from Seek Sophie

Hi Ida, thanks so much for your review. We are happy to hear Michelle was helpful in answering your questions in preparation to your travels. Hope you have an amazing trip!

Eve Crawford

Dec 2024

Seek Sophie’s customer service is top notch :) Thank you SO much, Rina, for all your help!

Response from Seek Sophie

Hi Eve, thank you so much for your lovely review! We’re so glad to hear that Rina made a difference—it truly means a lot to us. Thoughtful guests like you are the reason we love what we do, and your kind words mean the world. If you ever need anything, please don’t hesitate to reach out—we’re always here for you!

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