Seek Sophie
Reviews
Reviews
Patrick Collins
Jan 2025
Superb booking service. Both Rina and Farah have been very helpful and professional. Looking forward to the trip now!
Response from Seek Sophie
Hi Patrick,
Thank you so much for your incredibly kind review! Hearing such thoughtful feedback from customers like you truly makes our day and inspires us to keep improving and doing what we love. We’re so glad to have been a part of your experience, and we hope you have the most amazing time ahead!
Josh Dobeck
Jan 2025
An outstanding experience, from the moment we were greeted to the heartbeat we departed the boat, just a sensation experience.. The thing that made this trip was the crew... To start of with we choose Seek Sophie because of the itinerary and size of the boat, reviews played a HUGE part in our decision and I am glad we did our homework, we were greeted by Roy a gentleman in all his rights, his English was amazing, extremely attentive to all the guests needs and a pleasure to be around, once abord the boat Roy gave all of us a safety briefing and then assigned rooms according to the booking... Very simple and direct, after all that was done we were off, the ship was clean well staffed and easy to navigate, it almost felt as if it was one crewmember to 2 guests, the ships layout was very comfortable, two suites in the rear and I believe the rest up front. the suites were spacious for the size of the boat with a sliding door that separates the bathroom from the sleeping quarters. The dining area was in the middle of the ship right next to the kitchen, the food was custom and prepared with heart and care. meals were substantial and snacks were provided in-between. the bow of the ship was clean and well appointed with chairs, couches and pillow like seating. The crew were always available for anything needed and most of the time they were ahead of our needs.
Roy and Rey ( the onboard photographer) were fun to interact with, humor and safety were noticeable but by the end of day one we all started to feel like family. The excursions were nothing short of amazing as promised, snorkeling in the clearest waters seeing fish and wildlife not seen in or around the US, the island of Komodo was breathtaking with dragons sunning themselves on the beach and cooling off in the shade of the trees, this NOT a gimmick this is the real thing, walking among Komodo dragons is a feeling that has no words. Then end of our second day we found a spot where manta's were feeding, we all hopped in the water and watched manta rays, just a surreal interaction with nature. This tour was worth every cent invested, the care and dedication from the crew was comforting and impressive, we as a boat had the opportunity to pass other boats with tours on them and seeing these boats crammed with people and how tight their quarters were made me even more comfortable with our decision with Seek Sophie..
Things to be aware of::
The internet situation is poor, its not the ship, its the actual internet around these island is poor, the ship offered wifi, but if your phone doesn't have a connection neither will the boat.
Bring sunscreen and sunglasses
Bring money........ you will need to produce the fee"s in cash before you embark the boat for the Komodo island entrance fee.
Bring more than one pair of footwear.... you will be on a crazy amazing hike for a sunrise and flip flops wont cut it...
and enough to tip the crew when you depart THEY WILL DEFINATLY EARN EVERY DOLLAR..
Response from Seek Sophie
Hi Josh, thank you so much for leaving such a heartfelt and detailed review. We are so happy to hear that you enjoyed your Komodo trip with one of our partner boats. Such feedback from customers like yourself makes us even more excited to keep doing what we do and to keep getting better at it!
Hope to see you on another one of our trips soon!
Ida Rønlund Nissen
Jan 2025
Michelle was super helpful answering all our questions preparing us for our trip! Thanks a lot for everything :-)
Response from Seek Sophie
Hi Ida, thanks so much for your review. We are happy to hear Michelle was helpful in answering your questions in preparation to your travels. Hope you have an amazing trip!
Eve Crawford
Dec 2024
Seek Sophie’s customer service is top notch :) Thank you SO much, Rina, for all your help!
Response from Seek Sophie
Hi Eve, thank you so much for your lovely review! We’re so glad to hear that Rina made a difference—it truly means a lot to us. Thoughtful guests like you are the reason we love what we do, and your kind words mean the world. If you ever need anything, please don’t hesitate to reach out—we’re always here for you!
Lai Kah Wai
Dec 2024
Michelle from Seek Sophie has been excellent! Helped me with my booking. Great service!
Response from Seek Sophie
Hi Kah Wai, Thanks so much for your kind feedback! We’ll be sure to share your kind words with Michelle, and can’t wait to help you plan more amazing adventures in the future!
Tiffany White
Dec 2024
I had a great experience with Seek Sophie. I had to cancel my Komodo tour due to unforeseen personal circumstances, and Rina was incredibly helpful throughout the process. She guided me smoothly and ensured I received a full refund without any hassle. Their excellent customer service truly sets them apart. Highly recommend!
Response from Seek Sophie
Hi Tiffany,
Thank you so much for sharing your experience, and taking the time to leave a kind review! We’re really glad Rina was able to support you during a challenging time and make the cancellation process as stress-free as possible. We hope everything is better for you now, and when the time is right, we’d love to help you plan another unforgettable adventure. Take care, and we hope to welcome you again soon!
Sonya
Dec 2024
We booked a Komodo cruise through Seek Sophie and had a family emergency requiring us to put our plans on-hold. Rina was responsive, professional, and very accommodating with our situation. We would 100% recommend using Seek Sophie's services!
Response from Seek Sophie
Thank you for the review, Sonya. We hope that your family is ok and you can come back to enjoy your Komodo trip soon.
Tabea Ibele
Dec 2024
(Translated by Google) Due to an injury I had to postpone my Komodo Island trip - thanks to Rina from Seek Sophie this was possible without any problems and at no extra cost! Thank you very much, the review of the trip itself will follow soon! :)
(Original)
Aufgrund einer Verletzung musste ich meinen Komodo-Island-Trip verschieben - dank Rina von Seek Sophie war das problemlos und ohne Extrakosten möglich! Vielen Dank, die Rezension zum Trip selber folgt demnächst! :)
Response from Seek Sophie
Glad we could help! Hope your injury heals quickly and you can make it to Komodo soon!
missAe
Dec 2024
The team is responsive to your concerns, Michelle is very helpful.
Response from Seek Sophie
Thank you for the kind review!
ramesh chandran
Nov 2024
I would like to put on record my sincere appreciation to the Seek Sophie team and in particular to Ms. Rina for agreeing to my request for change in the cruise dates for Komodo island, not once but twice. The first time was during the recent volcano eruption at Mount Lewotobi when flights to the island from Malaysia were cancelled and the second time when my pet dog was diagnosed with cancer and in need of constant care for the next few months. They agreed to defer my cruise to a yet undetermined date in 2025. Ms. Rina was especially helpful with her kind words and quick response for which I will be always grateful.
Response from Seek Sophie
Dear Ramesh
Thank you so much for taking the time to share your experience with us. First of all, we want to say how sorry we are to hear about your dog’s diagnosis. As pet lovers ourselves, we truly understand how heartbreaking and overwhelming it is to face something like this. Your pet is family, and their well-being always comes first.
We’re so glad that Rina was able to support you during this difficult time, and we’ll be sure to share your kind words with her. It means the world to us that we could help ease a little of the stress you’ve been going through. Please don’t hesitate to reach out when you’re ready to plan your trip – we’ll be here to make it as seamless as possible. Sending love and strength to you and your beloved dog. ❤️
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