Seek Sophie Reviews & Ratings

4.89
out of 5
Excellent
216
Very Good
8
Average
1
Poor
0
Terrible
4
Nureen Faiza
Mar 2024
Rina from the customer service really helped us find a missing voucher . Very thankful for her support! Will continue to use seek Sophie!
Auston Low
Mar 2024
From the moment I reached out for help with my booking process, Michelle went above and beyond to ensure everything went smoothly. She understand my specific needs, providing tailored solutions that exceeded my expectations. Thanks to Michelle, made the booking progress a seamless experience. I highly recommend her services to anyone in need of assistance.
Response from Seek Sophie
Thanks so much for the kind review! Glad to hear Michelle was able to help.
Wimi Goh
Mar 2024
Response from Seek Sophie
Thank you, Wimi!
Emily Yeap
Mar 2024
Michelle was very helpful and insightful on the location I'm travelling to.
Response from Seek Sophie
Thank you for the review, Emily. Glad Michelle was able to help to prepare for your travels. Have a great time!
jan jakovina
Mar 2024
Great support from online customer service/sales agent Michelle. Thank you a lot!
Response from Seek Sophie
Thank you for taking the time to leave a review, Jan! Happy to hear Michelle was able to help.
Lisa Lindemann
Mar 2024
Great service!! Really friendly :)
Response from Seek Sophie
Glad we could help, Lisa 😊
Terrence Kwan
Mar 2024
Made a wrong booking by accident just days before my trip and had to cancel and book another. I had accepted that I likely wouldn’t get a refund due to my own hiccup, but Rina was extremely helpful in not only expediting the new booking, but helping me get my previous booking refunded. Thank you!
Response from Seek Sophie
Thank you for the review, Terrence! Glad we could help 😊
王冠婷
Mar 2024
(Translated by Google) A very good ordering experience. I accidentally booked the wrong one at the beginning. I booked the round-trip bus tickets twice in the same direction. Michelle, a very attentive service staff, reminded me via email whether I needed to make any changes and confirmed the changed itinerary with me again. , the service attitude is very good, the order change speed is also very fast, highly recommended (Original) 非常好的訂購經驗,一開始不小心訂錯,來回的巴士車票訂成兩次相同方向的,很細心的服務人員Michelle用信箱提醒我是否有需要更動,並再次跟我確認更改後的行程,服務態度非常好,訂單更改速度也非常快,超級推薦
Response from Seek Sophie
Thank you for the positive review! Glad we could help :)
Asyraf Rahim
Mar 2024
Leisurely fun team-bonding activity while exploring Holland Village. The point of contact (Michelle) was very attentive and kind. Thanks for accepting to our last minute request.
Response from Seek Sophie
Glad we could help with your last minute team bonding! And thank you for taking the time to leave a review 😊 hope to see you again soon!
David Ledesma
Mar 2024
Great service from Seek Sophie (thank you Michelle), you went out of the way to get our booking sorted out. Cheers!
Response from Seek Sophie
Glad we could help! Have a great trip 😊
For the seekers
Seek Sophie is a tribe of curious explorers looking for what's real, not what's on show for tourists. We seek out experiences that spark wonder, and leave us (and the places we visit!) a little brighter.
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