15 Jun 2020 on Tripadvisor
I have got a fantastic trip with Orchid Cruises! The staff here are really friendly, the food is nice, and the view of Ha Long Bay is amazing! Also there are a lot of activities during my 1 day trip: visted cave, fishing, swimming, kayak... The room here is clean and comfortable! Overall I have had a enjoyable trip! Thank you the staff and hope to have another trip again soon !!
01 Jun 2020 on Tripadvisor
We were fortunate enough to experience the Executive Suite on the Orchid Cruise. The entire experience was professional and delightful from booking to disembarking. Sunny, Jerry and the team on Orchid 2 were absolutely fantastic and could not have been more helpful. The whole crew were beyond amazing, even arranging for us to have a more private dinner as away from the two larger families on board. Sunny was extremely attentive and always appeared to know what we wanted/needed before we did! His easy-going approach made us feel extremely welcome and relaxed onboard. While the room and everything that was on offer was nothing short of exceptional, it was the crew that truly made the experience what it was. Thank you all so much!
30 May 2020 on Tripadvisor
erfect from A to Z, even the mini storm at the end of our cruise was a breeze thanks to the delightful staff and comfy accommodation. Stylish design reminiscent of the 1920’s, delightful food, fun and well organized activities including kayaking and squid fishing, our 1-night tour was perfect if only too short. Not at all touristy like one may fear in Lan Ha/ Ha Long. Special and warm thanks to Jerry, Sunny and Jess although everyone aboard was extremely kind, professional and welcoming. Due to the pandemic only short cruises were available but we would be ready to do a longer one in a snap once they are possible again ! Highly recommended.
21 May 2020 on
Liked · You'll eat more than you can. They give you 5 plates, each one is tasty. I think the cruise has the best staff I've ever met in a Hotel. They upgraded our room because we were on our honeymoon. Disliked · They charge 3% if you pay with credit card. I took the one day trip maybe they could offer more things to do when you are in the cruise.
09 Apr 2020 on
Liked · The staff went above and beyond to make you feel like a guest. There were plenty of activity options. It was a very relaxing experience and the bay in gorgeous. Highly suggest this over the other cruises. Only a 2 hour drive from Hanoi.