Seek Sophie Reviews & Ratings

4.89
out of 5
Excellent
222
Very Good
8
Average
1
Poor
0
Terrible
4
Stephen Felix
Mar 2024
Rina from SeekSophie was incredibly helpful. Our Yacht trip got cancelled at the last minute due to some issue from a previous voyage. However, SeekSophie was very supportive in the matter and helped to process a refund for the experience.
Host Response
Thank you for the review, Stephen. Iโ€™m sorry to hear your trip was cancelled. I hope you have come back another time for an update experience with us.
Jarrod & Hazel
Mar 2024
I booked a 3d2n live-on-board boat trip at Komodo Islands through SeekSophie. Unfortunately, the boat trip had to be cancelled due to bad weather. Seeksophie staff, Michelle stayed in contact with me through the refund process, booking of alternative activities, and checking with local host last minute whether they were available to host us. Communication was clear and timely with her, and my family of 7 were able to enjoy Labuan Bajo even though we did not managed to get onboard the boat.
Host Response
Hi Jarrod and Hazel, thank you so much for the kind review. We are very sorry to hear you were not able and to proceed with your planned trip due to bad weather. But glad that you were still able to enjoy Labuan Bajo. Hope you can come back to experience Komodo another time!
Angela Tincknell-Stott
Mar 2024
I've actually only just made a booking with Seek Sophie, so will have to wait before reviewing the entire experience. However, if it's as good as the great service I've already received from Rina during the booking process I'm expecting everything to go very smoothly!
Host Response
Thanks very much for taking the time to leave a review ๐Ÿ˜Š hope you enjoy your experience!
ๆœฑ่€•็†น๏ผˆEagle๏ผ‰
Mar 2024
Had a great serving experience with Michelle!
Host Response
Thank you for the review ๐Ÿ˜Š๐Ÿ˜Š
Rafillah R
Mar 2024
Very accommodating team and splendid service provided by Michelle.
Host Response
Thank you, Rafillah!
Sally Rudberg
Mar 2024
I spoke to Michelle and she was a great help for me. We had some issues with a booking but it was quickly resolved. Thank you for all the help!
Host Response
Glad to hear Michelle was able to help. Thank you for the review!
Nureen Faiza
Mar 2024
Rina from the customer service really helped us find a missing voucher . Very thankful for her support! Will continue to use seek Sophie!
Auston Low
Mar 2024
From the moment I reached out for help with my booking process, Michelle went above and beyond to ensure everything went smoothly. She understand my specific needs, providing tailored solutions that exceeded my expectations. Thanks to Michelle, made the booking progress a seamless experience. I highly recommend her services to anyone in need of assistance.
Host Response
Thanks so much for the kind review! Glad to hear Michelle was able to help.
Wimi Goh
Mar 2024
Host Response
Thank you, Wimi!
Emily Yeap
Mar 2024
Michelle was very helpful and insightful on the location I'm travelling to.
Host Response
Thank you for the review, Emily. Glad Michelle was able to help to prepare for your travels. Have a great time!
For the seekers
Seek Sophie is a tribe of curious explorers looking for what's real, not what's on show for tourists. We seek out experiences that spark wonder, and leave us (and the places we visit!) a little brighter.
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