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Our Covid-19 Response
We know that this can be a confusing time to travel, with travel advisory and restrictions changing daily.
In response to Covid-19, we have relaxed the cancellation policies on activities offered through Seek Sophie.
What does this mean for you?
If your trip is cancelled by you or the operators due to official travel restrictions or
flight/ground transport cancellation as a result of COVID-19, a full refund will be issued.
Please provide us with a letter from the relevant transport or local authorities in order for us to proceed with your refund.
If you do not have official documentation, or prefer not to travel, you may reschedule your trip for free.
Simply let us know your new travel date (within a year of your original trip date, subject to availability).
On our end, we’ll continue monitoring the situation and share updates as we have them. Feel free to contact us anytime and we would be happy to help.